You’ve built your small business from the ground up. You’ve done everything from accounting to customer service to accidentally breaking the copy machine that one time (it’s still making that weird noise, by the way). You even dabble in marketing, because hey, how hard could it be? And for a while, it works. But then, the cracks start to show. Maybe your social media posts are getting fewer likes than your cousin’s cat memes. Maybe your website traffic has all the excitement of a tumbleweed rolling through the desert. Or maybe you’re just so deep in marketing jargon that you’re not sure if “SEO” is a thing or the name of your new Wi-Fi router.
So, how do you know when it’s time to hire a marketing agency? Here are some very scientific signs that you might want to bring in the pros before you spontaneously combust (again, it might just be a caffeine issue, but let’s check).
1. You’ve Been “Working on Your Website” Since 2016
Ah, the “under construction” website. It’s a rite of passage for any small business. You started strong—maybe you even bought a domain name with something catchy like greatbiz.com instead of the dreaded greatbiz123.net. But now, it’s been six years, and your website still looks like a Geocities fan page from 1999. It has one product page, no working links, and your logo is pixelated beyond recognition.
You’ve promised yourself you’ll finish it… next month. But deep down, you know it’s never going to happen. You’ve even considered bribing your 15-year-old niece to fix it (she seems to know everything about the internet anyway).
Time to hire an agency if: You’ve changed your website’s launch date more times than a Hollywood movie with bad test screenings. Agencies can take that half-baked WordPress disaster and turn it into something you won’t be ashamed to show your customers.
2. Your Social Media Strategy Is Just… Posting Things
Let’s talk social media. You had big plans. Instagram was going to be your visual masterpiece, Facebook was where you’d build a community, and Twitter, X, whatever —well, you’d figure that one out later. But somewhere along the way, your strategy turned into, “Post when I remember,” and “Maybe use hashtags, but who really knows?”
Your posts have no theme, no schedule, and no life. That one time you accidentally posted a picture of your lunch to your business account? Yeah, it got more likes than anything else you’ve done in six months. You’re pretty sure you don’t even know what a “social media strategy” is anymore. At this point, your followers are just your mom, your best friend, and some random bots trying to sell you sunglasses.
Time to hire an agency if: Your social media looks like it was curated by someone who just discovered the internet. Agencies can give you a real strategy, complete with engaging posts, actual growth, and—wait for it—a reason for people to follow you.
3. You Think “SEO” Stands for “Somebody Else’s Obligation”
Search Engine Optimization: the mystical art of making Google like you. You’ve heard it’s important. You’ve even tried to understand it. But every time you read an SEO guide, it’s like falling into a black hole of keywords, backlinks, and algorithms. You’ve convinced yourself that SEO is just a conspiracy theory invented by marketing nerds to make you feel inferior.
Now, your business shows up on page 15 of Google’s search results, right next to conspiracy blogs about Bigfoot and “How to survive the robot apocalypse.” You’re starting to think that maybe your website should show up before your cousin’s hobby blog about homemade jam.
Time to hire an agency if: You’ve given up trying to understand SEO and are just praying that Google will take pity on you. Agencies know how to speak the language of search engines and can get your business on the first page, where the actual humans are.
4. You Spend More Time Designing Flyers Than Running Your Business
Flyers are a marketing staple. You thought it’d be easy—just throw together a little design on your laptop and print out a few hundred copies at the local print shop, right? Wrong. Six hours later, you’re arguing with the font options in Microsoft Word and crying over stock photo options of people looking way too happy about salad.
You finally finish it and hand out your masterpieces, only to realize you misspelled your own business name. Twice.
Time to hire an agency if: Your graphic design skills peaked in 8th grade when you made that “lost dog” poster. Agencies have real designers who can create beautiful, error-free flyers that won’t make you want to punch your laptop.
5. You’re Running Ads, But Have No Idea What You’re Actually Paying For
So, you dipped your toes into the world of online ads. Good for you! But now you’re looking at your credit card statement and wondering if Google is charging you by the hour like some kind of shady motel. You’ve set up an ad campaign, but when you check your results, it looks like you’ve paid for exactly zero clicks. You’re starting to think your ads are just floating around in cyberspace, aimlessly waiting for someone—anyone—to click.
Time to hire an agency if: Your ad budget has mysteriously evaporated, but your phone is still silent. A good marketing agency can create ad campaigns that actually target your audience and give you real results (and won’t leave you crying into your coffee).
6. Your Marketing Plan Is Basically Just Hope and Prayers
Do you have a marketing plan? Or do you just throw things at the wall and hope something sticks? (Spoiler alert: that’s not a strategy.) If your entire plan consists of vague ideas like “post on social media” or “run a sale when things get slow,” then you might be in trouble.
Sure, hope is a great thing, but as a small business owner, you need more than hope to get by. You need an actual, actionable marketing plan that helps you grow, attract new customers, and keep the ones you’ve got.
Time to hire an agency if: You’re still treating marketing like a game of darts in the dark. Agencies will give you structure, a clear plan, and the ability to actually measure whether your marketing is working or just making you feel productive.
7. You’re Spending More Time Googling Marketing Terms Than Actually Marketing
“Wait, what’s a CTA again?” “What’s the difference between organic and paid traffic?” “Is a funnel something I can use in my kitchen?” If these are the kinds of things you find yourself Googling at 2 a.m., you might be out of your depth.
Instead of spending half your life trying to decode marketing terms that sound like they came from a sci-fi movie, maybe it’s time to call in the professionals. They already speak the language, and they’ll translate it into something that actually works for your business.
Time to hire an agency if: You’ve spent more time reading marketing blogs than actually doing any marketing.
The Conclusion? Call the Pros (Before You Lose It)
Look, running a small business is hard enough without trying to become a full-time marketing expert on top of it. At some point, the best thing you can do is admit that maybe, just maybe, you’re not a marketing wizard—and that’s okay! That’s what marketing agencies are for.
So, if any of the above signs sound painfully familiar, it’s time to bring in the big guns. Let the pros handle your marketing so you can focus on what you do best—running your business, keeping customers happy, and maybe even getting a full night’s sleep for once.
Because if you’re still Googling “how to SEO my Facebook,” it’s time for some outside help. Seriously.
Welcome to Nest-Egg Digital – where we’re not just building businesses, we’re building sustainable growth through proven marketing strategies.
Have questions? Want to learn more about what we can do SPECIFICALLY for your business? Book a 30-minute Discovery Call with Angela, our Founder & CEO.